These Terms & Conditions govern your use of the m9apiso platform. Please read them carefully before registering or using any of our services. By accessing m9apiso, you agree to be bound by these terms.
A plain-language summary of the most important points. The full legal text follows below.
You must be at least 21 years old to register and use m9apiso, in accordance with Philippine gambling regulations. Age verification is mandatory during the KYC process.
Each player is permitted one m9apiso account only. Duplicate accounts will be suspended and any associated balances may be forfeited pending investigation.
All bonuses and promotions are subject to wagering requirements. Bonus funds must be wagered the specified number of times before withdrawal is permitted. Full details are in Section 7.
Withdrawals require completed KYC verification. Minimum withdrawal amounts apply. m9apiso processes verified withdrawal requests promptly, subject to payment provider timelines.
Any use of bots, exploits, collusion, or fraudulent activity will result in immediate account suspension and forfeiture of funds. m9apiso uses automated and manual monitoring systems.
m9apiso operates under Philippine law and PAGCOR licensing guidelines. These Terms & Conditions are governed by the laws of the Republic of the Philippines.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and m9apiso ("m9apiso," "we," "us," or "our") governing your access to and use of the m9apiso online casino platform, including all games, services, features, and content available at https://m9apiso.com (the "Platform").
By accessing the Platform, creating an account, making a deposit, or participating in any game or promotion offered by m9apiso, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.
If you do not agree to these Terms, you must immediately cease using the Platform and close your account. Continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.
You must be at least 21 years of age to register for and use the m9apiso Platform. This requirement is consistent with Philippine gambling regulations as administered by the Philippine Amusement and Gaming Corporation (PAGCOR). m9apiso strictly prohibits underage gambling and will take all reasonable steps to verify the age of its users.
The m9apiso Platform is intended for use by residents of the Philippines. It is your sole responsibility to ensure that your use of the Platform is lawful in your jurisdiction. m9apiso reserves the right to restrict access from jurisdictions where online gambling is prohibited or where m9apiso does not hold the necessary licenses to operate.
To create an m9apiso account, you must provide accurate, complete, and current information, including but not limited to:
You warrant that all information provided during registration is truthful and accurate. Providing false or misleading information constitutes a material breach of these Terms and may result in immediate account suspension and forfeiture of funds.
Each individual is permitted to hold only one active m9apiso account. The creation of multiple accounts by the same individual, whether using different names, email addresses, mobile numbers, or payment methods, is strictly prohibited. m9apiso employs technical and manual measures to detect duplicate accounts. Where duplicate accounts are identified, all associated accounts may be suspended and balances forfeited pending investigation.
m9apiso is required to verify the identity of its players in accordance with applicable anti-money laundering (AML) regulations and PAGCOR requirements. You may be required to submit copies of valid government-issued identification, proof of address, and proof of payment method ownership. Failure to complete KYC verification within the required timeframe may result in restrictions on your account, including the suspension of withdrawal privileges.
You are solely responsible for maintaining the confidentiality of your m9apiso account credentials, including your username and password. You must not share your login details with any third party. m9apiso will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to maintain the security of your credentials.
If you suspect that your account has been accessed without your authorization, you must notify m9apiso immediately by contacting our customer support team. m9apiso reserves the right to suspend your account pending investigation of any reported unauthorized access.
You are responsible for ensuring that all information associated with your m9apiso account remains accurate and up to date. You must promptly notify m9apiso of any changes to your contact details, residential address, or payment information. m9apiso will not be responsible for failed communications or transactions resulting from outdated account information.
Your m9apiso account is personal to you and may not be transferred, sold, or assigned to any other person. Any attempt to transfer an account will result in immediate suspension of all accounts involved.
m9apiso accepts deposits via the following payment methods, subject to availability and applicable limits:
The minimum deposit amount at m9apiso is ₱50. Maximum deposit limits may apply depending on your account verification status and the payment method used. m9apiso reserves the right to modify deposit limits at any time with reasonable notice.
Deposits made via GCash and PayMaya are typically credited to your m9apiso account instantly. Bank transfer deposits may take up to one (1) business day to be reflected in your account balance. m9apiso is not responsible for delays caused by third-party payment processors or banking institutions.
All transactions on the m9apiso Platform are conducted in Philippine Peso (PHP / ₱). m9apiso does not accept deposits in foreign currencies. Any currency conversion fees charged by your payment provider are your sole responsibility.
All funds deposited into your m9apiso account must originate from a payment method registered in your own name. Deposits from third-party payment sources are not permitted. m9apiso reserves the right to return deposits and suspend accounts where third-party funding is detected.
To be eligible to make a withdrawal from your m9apiso account, you must have completed the KYC verification process and have a verified account in good standing. Withdrawals will only be processed to payment methods registered in your own name that match your verified account details.
The minimum withdrawal amount is ₱100. Withdrawal requests below this threshold will not be processed. Maximum withdrawal limits may apply and will be communicated to you through your account dashboard or by customer support.
m9apiso aims to process withdrawal requests within one (1) to three (3) business days of approval. Processing times may vary depending on the payment method selected and the outcome of any required security checks. m9apiso is not responsible for delays caused by third-party payment processors or banking institutions once a withdrawal has been approved and dispatched.
m9apiso reserves the right to delay or withhold withdrawal processing in the following circumstances:
All games available on the m9apiso Platform use certified Random Number Generator (RNG) technology or, in the case of live dealer games, real physical equipment operated by trained dealers in a controlled studio environment. Game outcomes are independently audited to ensure fairness and compliance with applicable standards. m9apiso does not manipulate game outcomes in any way.
Each game available on the m9apiso Platform is governed by its own specific rules, which are accessible within the game interface. It is your responsibility to familiarise yourself with the rules of any game before placing a wager. m9apiso will not be liable for losses resulting from a player's misunderstanding of game rules.
In the event of a technical malfunction, game error, or system failure that affects the outcome of a game, m9apiso reserves the right to void the affected game round and return the wagered amount to the player's account. Malfunction voids all pays and plays. m9apiso's decision in such matters is final.
Minimum and maximum wager limits apply to all games on the m9apiso Platform. These limits are displayed within each game interface and may vary by game type, table, and player account status. m9apiso reserves the right to modify wager limits at any time.
m9apiso offers various bonuses and promotions to eligible players from time to time. All bonuses are subject to the specific terms and conditions of each promotion, in addition to these general Terms. In the event of any conflict between promotion-specific terms and these Terms, the promotion-specific terms shall prevail.
Unless otherwise stated in the specific promotion terms, all bonus funds credited to your m9apiso account are subject to a wagering requirement before they may be withdrawn. The applicable wagering requirement will be clearly stated in the promotion details. Wagering requirements must be met within the specified validity period, after which any remaining bonus funds will be forfeited.
Bonuses are available to eligible players only. m9apiso reserves the right to determine eligibility for any promotion at its sole discretion. Players who have self-excluded or set deposit limits that prevent participation may not be eligible for certain promotions. Bonuses may not be combined unless explicitly stated.
Any attempt to abuse, exploit, or manipulate bonus offers — including but not limited to creating multiple accounts to claim bonuses multiple times, using low-risk betting strategies to meet wagering requirements, or coordinating with other players to exploit promotions — will result in the forfeiture of all bonus funds and associated winnings, and may result in permanent account suspension.
The following conduct is strictly prohibited on the m9apiso Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of funds, and referral to the appropriate Philippine authorities:
All content on the m9apiso Platform, including but not limited to the m9apiso brand name, logo, website design, graphics, text, game interfaces, software, and all other materials, is the exclusive intellectual property of m9apiso or its licensors and is protected by applicable Philippine and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal, non-commercial entertainment purposes only. This licence does not permit you to:
Any unauthorised use of m9apiso's intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by m9apiso.
m9apiso endeavours to maintain continuous availability of the Platform but does not guarantee uninterrupted access. The Platform may be temporarily unavailable due to scheduled maintenance, technical issues, or circumstances beyond m9apiso's reasonable control. m9apiso will not be liable for any losses arising from Platform unavailability.
To the maximum extent permitted by applicable Philippine law, m9apiso shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
Where m9apiso's liability cannot be excluded by law, m9apiso's total aggregate liability to you in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your m9apiso account in the thirty (30) days immediately preceding the event giving rise to the claim.
You acknowledge and accept that gambling involves financial risk and that you may lose some or all of the funds you deposit and wager on the m9apiso Platform. m9apiso is not responsible for any gambling losses you incur. You agree to gamble only with funds you can afford to lose.
m9apiso collects, processes, and stores your personal data in accordance with our Privacy Policy, which is available at m9apiso Privacy Policy. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
m9apiso implements industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and m9apiso cannot guarantee absolute data security.
m9apiso will not sell, rent, or share your personal data with third parties for their own marketing purposes without your explicit consent, except as required by applicable law or regulatory obligations.
m9apiso is committed to promoting responsible gambling and providing a safe gaming environment for all players. We recognise that for some individuals, gambling can become problematic, and we take our duty of care seriously.
m9apiso strictly enforces the 21+ age requirement in accordance with Philippine law. Any player found to be under 21 years of age will have their account immediately suspended and all funds returned to the payment source.
m9apiso provides the following responsible gaming tools to all players:
To access these tools, visit the Responsible Gaming section of your account settings or contact our customer support team. For more information, please visit our dedicated Responsible Gaming page.
You may close your m9apiso account at any time by contacting our customer support team. Upon closure, any remaining real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to you via your verified payment method, subject to completion of any outstanding KYC requirements.
m9apiso reserves the right to suspend, restrict, or permanently terminate your account at any time, with or without prior notice, in the following circumstances:
Upon termination of your account, your right to access and use the Platform ceases immediately. m9apiso will determine the disposition of any remaining account balance in accordance with these Terms and applicable law. Provisions of these Terms that by their nature should survive termination shall continue to apply.
m9apiso reserves the right to amend, update, or replace these Terms at any time. Material changes to these Terms will be communicated to registered players via email or through a prominent notice on the Platform at least seven (7) days before the changes take effect, where reasonably practicable.
Your continued use of the m9apiso Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and close your account before the changes take effect.
The most current version of these Terms will always be available on the Platform. We encourage you to review these Terms periodically to stay informed of any updates.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute between you and m9apiso arising from your use of the Platform or these Terms, you agree to first attempt to resolve the dispute informally by contacting m9apiso's customer support team. m9apiso will make reasonable efforts to resolve disputes promptly and fairly.
If a dispute cannot be resolved informally within thirty (30) days, either party may submit the dispute to the jurisdiction of the competent courts of the Philippines. You agree to submit to the exclusive jurisdiction of the Philippine courts for the resolution of any such dispute.
If you believe that m9apiso has acted in breach of its regulatory obligations, you may file a complaint with the Philippine Amusement and Gaming Corporation (PAGCOR), the regulatory body responsible for overseeing licensed gaming operations in the Philippines.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or the m9apiso Platform, please contact our customer support team:
For responsible gaming support, please visit our Responsible Gaming page or contact our dedicated support team who are trained to assist players experiencing gambling-related difficulties.
Now that you've reviewed our Terms & Conditions, you're all set. Join thousands of Filipino players enjoying 700+ games, instant GCash deposits, and 24/7 live support. Must be 21+ to play.